RRS
Result Redressal System
Quick delivery of answer paper photocopies to students through an online system
Why UniApps?
Challenge & Solution
The Challenge
Offline photocopy application process takes time and is error prone
Middle-entities involved (colleges, admins etc) in delivery process
Payment reconciliation is a big problem
Same process has to be repeated in sequence for revaluation and recounting taking even more time
Universities are unable to complete redressal process before start of next exams
If process is not completed on time, students are forced to repeat exam in next semester
Our Solution
Redressal Process
Capabilities
Features
Date Restrictions
Date restrictions on result selection for redressal to manage application windows
Order Enforcement
Result selection order can be enforced, e.g. revaluation only after photocopy is processed
Daily Reports
Daily report of new redressal applications for efficient tracking and processing
Contact Verification
Student email and mobile number are verified by the system before processing requests
Key Numbers
Highlights
We have delivered photocopies (PDF) instantly when our customers have integrated with our On-screen Marking System
When deployed as a stand alone system (without OSM), we have been able to deliver photocopies within a couple of days
Payment gateway transfers fees directly to university bank account
Colleges are not involved in the process